Practical Power Automate RPA Metrics

Power Automate RPA is an effective tool for enhancing compliance and eliminating processing errors. Error Rate involves a pre and post-intervention assessment of the number of errors in a process sample, and an assessment. An Power Automate RPA program can quantify this metric both by the number of errors reduced and the cost associated to fix those errors. Power Automate RPA technology has the capability to improve an agency’s compliance profile. Tasks exposing Personally Identifiable Information (PII) can be automated to limit or eliminate exposure. In addition, automations can continually monitor processing and report suspicious activity. This metric is generally constructed as the reduction in PII incidents. Process Velocity measures the time that it takes to complete a process. With automations working alongside employees, processes are generally performed much faster. This measure requires a pre– and post–intervention measurement to provide an depiction of time savings. While specific to an individual office’s operations, Employee Productivity can either quantitatively assess pre-and post Power Automate RPA workload by employee, or can include a qualitative assessment of new products, tasks, and projects employees can complete after an Power Automate RPA implementation. Strategic Alignment assesses how an automation is aligned to a larger transformation strategy. In general, this measurement area allows Power Automate RPA programs to convey how Power Automate RPA is enabling the agency’s broader business goals and strategic priorities.